PRIVACY NOTICE
Introduction
This privacy notice explains how I collect, use, store, and share your personal information in line with UK GDPR and the Data Protection Act 2018.
Data Controller
Sally Adams
Sally Adams Therapy, 47 Highfields, Towcester, Northants, NN12 6EA
Phone: 07300 319502
ICO Registration Number: C1802603
The Information I Collect
Your name, contact details, date of birth, GP details, health conditions/medications and goals of therapy
Next of kin, contact details, children
Session notes, assessment information
Relevant personal history (including health, family, or relational information)
Emails or messages we exchange
How I Use Your Information
Provide therapy services
Maintain accurate records
Comply with legal or professional obligations
Lawful Basis for Processing
Legitimate interest – to provide you with therapy services
Legal obligation – to keep appropriate records
Vital interest – if I need to share information to protect you or others
Consent – for specific optional uses (e.g., contacting your GP or sharing data at your request).
Confidentiality and Sharing Information
I keep your data confidential and do not share it unless:
You give consent
Required by law (e.g., court order or safeguarding concern)
Required by my professional body or insurance in the event of a complaint or legal claim
In clinical supervision (anonymised)
Storage and Retention
Your records are stored securely (e.g., encrypted digital files or locked physical storage).
I retain client records for 7 years after the end of therapy (or 7 years after the client’s 18th birthday), in line with guidance from my insurer and professional body.
Your Rights
You have the right to:
Access your data
Request corrections or deletion
Restrict or object to processing
Lodge a complaint with the Information Commissioner’s Office (ICO)
Data Protection Complaints
If you have concerns about how I collect, store, use, or share your personal information, you have the right to make a complaint directly to me.
Complaints should be made in writing by email to sally@sallyadamstherapy.co.uk
I will acknowledge your complaint and investigate the matter. I aim to respond within 30 days, although complex complaints may take longer. If additional time is required, I will keep you informed of progress.
If, after receiving my response, you remain dissatisfied with how I have handled your personal information, you have the right to raise your concerns with the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.
Further information about making a complaint to the ICO can be found on the ICO website.
Contact Me
If you have questions or concerns about how I handle your data, please contact me at:
sally@sallyadamstherapy.co.uk
